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Frequently Asked Questions About OneDrive

Here are answers to some frequently asked questions about the OneDrive desktop app for Windows.

What does the OneDrive folder do?

When you install the OneDrive desktop app for Windows, a copy of your OneDrive is downloaded to your PC and put in the OneDrive folder. This folder is kept in sync with OneDrive. If you add, change, or delete a file or folder on the OneDrive website, the file or folder is added, changed, or deleted in your OneDrive folder and vice versa.

To upload files to OneDrive automatically, just copy or move the files to your OneDrive folder using File Explorer, or save them in your OneDrive folder from a program. Files you upload this way can be up to 2 GB in size. If you installed the OneDrive app on other computers, the files will automatically be added to the OneDrive folders on them, too.

You can also use File Explorer to rename and delete files, create new folders, and move files around in your OneDrive folder. The changes will automatically be made in OneDrive and your other computers that have the OneDrive app installed.

Tip

  • To rotate photos in OneDrive, open the photos in your OneDrive folder and rotate them in a simple photo viewer such as Windows Photo Viewer. When you close the files, your changes will be saved and the photos will be automatically updated in OneDrive.

  • If you use a lot of storage space in OneDrive, it might take a long time to download all your files when you first install the OneDrive app. For tips on maximizing the transfer speed, see Maximize upload and download speed.

How can I add and remove PCs from OneDrive?

When you install the OneDrive desktop app for Windows on a PC, that PC appears on the OneDrive website, in the left pane under PCs. This is how you can access the PC's files and folders that aren’t saved in your OneDrivefolder. When you browse a PC remotely, you might be asked to enter averification code. For more info about using the Fetch files feature toaccess files remotely, see Fetch files on your PC.

To remove a PC from OneDrive, select the PC and then click Remove PC.

Do I have to install the OneDrive app on all my computers (PC and Mac)?

No. If you don't want to keep all the files in your OneDrive on a computer, you can still work with your OneDrive on that computer by going to the OneDrive website. You can't fetch a PC's files unless you install OneDrive on that PC.

Can I choose other folders besides the OneDrive folder to sync too?

You can't choose other folders to sync, but you canredirect certain folders such as your Desktop and folders in librariesto your OneDrive folder. You can also add subfolders from your OneDrive folder to libraries to make them easier to work with in File Explorer. For example, if you have a folder of vacation photos in OneDrive, you can include it in the Pictures library in Windows 7 or Windows 8. To learn how to do this, see Include folders in a library.

To redirect a folder to your OneDrive folder

  1. Close OneDrive by right-clicking the OneDrive icon () in the notification area, at the far right of the taskbar, and then clicking Exit. (You might need to click the Show hidden icons arrow next to the notification area to see the OneDrive icon.)
  2. Create a subfolder for the redirected files in your OneDrive folder. For example, to redirect the My Pictures folder, you might create a folder in OneDrive called "Pictures."

  3. Right-click the folder you want to redirect ("My Pictures" in this example), and then click Properties.

  4. Click the Location tab, and then click Move.

  5. Browse to the location where you want to redirect this folder (for example, %userprofile%\OneDrive\Pictures).

  6. Click Select Folder, and then click OK.

  7. In the dialog box that appears, click Yes to move all the files to the new location.

  8. Restart the OneDrive service. To do this, click the Start button, enter OneDrive in the search box, and then click MicrosoftOneDrive.

     

Can I change the name or location of my OneDrive folder after it's created?

No. If you use File Explorer to rename or move your OneDrive folder, OneDrive will stop working.

Can I choose folders in my OneDrive that I don't want to sync on my PC?

Yes. When you first set up OneDrive, click Choose folders to sync. If you didn't do this when you set up OneDrive, you can do it in Settings:

  1. Right-click the OneDrive icon () in the notification area, at the far right of the taskbar. (You might need to click the Show hidden icons arrow next to the notification area to see the icon.)
  2. Click Settings, click the Choose folders tab, and then click Choose folders.

For each folder, you can choose to sync everything inthe folder, individual folders within the folder, and files that aren'tin any subfolders within the folder. If you choose to sync only someitems, new items you add to the OneDrive folder on your PC will sync to OneDrive, but items you add to OneDrivefrom the website or other devices won't be synced to your PC unlessthey're in the folders you chose to sync. If you choose to stop syncingfolders on a PC, they'll be deleted from the OneDrive folder on that PC, but they'll remain in OneDrive.

Note

  • You can't choose individual files you want to sync, and you can't choose to sync files or folders shared with you.

Can I change the account I use with OneDrive?

You can change the account you use with OneDrive, but you can't use the folder with multiple accounts at the same time.

To change the account you use with OneDrive

  1. Right-click the OneDrive icon () in the notification area, at the far right of the taskbar, and then click Settings. (You might need to click the Show hidden icons arrow next to the notification area to see the OneDrive icon.)
  2. On the Settings tab, click Unlink OneDrive.

  3. Restart OneDrive and sign in with the account you want to use. You'll need to select the location for your OneDrive folder again. If you select the same location, the folders for both accounts will be merged. If the PC had the Fetch files feature turned on, you'll need to turn it on again.

Can I recover files or folders I deleted?

Go to the computer that you used to delete the files or folders, and check the Recycle Bin, or check the recycle bin on the OneDrive website by clicking the link to it in the lower left corner.

 

From <http://windows.microsoft.com/en-us/onedrive/windows-app-faq?ocid=onedrive_site_supportlink>